Questions
Take a look at our frequently asked questions about the everyday Access Account. Or, call us on 1300 13 23 28 to speak to a consultant if you have a different question.
Is there a minimum balance needed to open the account and keep it active?
No, there is no minimum balance required to open the account and keep it active.
What’s the most amount of money I can transfer?
The maximum amount you can transfer at one time is $5,000.
How does Visa payWave work?
Your new card is embedded with an antenna so that when it’s held against the payWave reader, a secure message is transmitted to the terminal to process your transaction. Visa payWave only works for purchases under $200.
How do I open an Access Account?
You can open an Access Account online, in branch or over the phone.
Can I earn interest on my balance?
Yes, you can earn interest on your balance, which is calculated monthly and paid annually on 31 May each year. Refer to the comparison table below for our current interest rates.