Insurance

In the Defence you spend your time protecting us, so let us help protect what’s important to you. We’ve partnered with CGU, part of one of Australia’s largest insurance companies, to offer a range of insurance products with flexible options, and value for money.

Barracks Insurance

Barracks Insurance


Living on base is an essential part of your ADF journey. With CGU’s contents insurance you can cover your belongings while you are living in the barracks, including when deployed.1

New for old

replacement

Cover

whilst deployed

Option to pay

by the month

CGU's contents insurance can provide cover for a range of barracks room incidents like theft, fire, storm and vandalism. 
 

  • New for old contents replacement cover. 
  • Cover for up to 270 days for your belongings in the barracks while deployed.1 
  • Cover up to 30 days whilst relocating. 
  • Optional Valuable items cover. 
  • Automatically includes flood cover.2 
  • Flexibility to pay premiums by the month. 

 

What you need to know: 

1 To be covered whilst deployed, you must call and advise CGU and have it noted on your policy. 

2 CGU don’t cover actions of the sea, such as tides and waves. 

 

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.  

 

View Product Disclosure Statement (PDS) 

View Key Facts Sheet - Contents 

View Target Market Determination (TMD) 

View Premium, Excess & Discounts Guide (PED) 

 

To get a quote, please call us on 1300 13 23 28. 

Inclusions

 

Cover Building  Contents 
Cover for loss or damage to Your Home and Contents 
Accidental breakage of glass 
Animal damage
Deliberate or intentional act
Earthquake
Escape of water or liquid
Explosion 
Fire
Flood or Rainwater Run-off
Impact
Lightning
Riot or civil commotion
Storm
Storm Surge or tsunami
Theft or attempted theft
Accidental damage – at Your Home Optional
Electrical motor burnout Optional
Cover for liability
Additional benefits    
Accidental damage for Contents in transit to new home
Buying a new home
Contents away from Your Home
Contents in storage
Contents in the open air
Contents in transit
Food spoilage
Funeral expenses
Identity theft
Landscaping
Locating the cause of damage
Meeting building regulations
Mortgage discharge costs
Moving to a new home
Owner fixtures – Strata scheme
Professional and rebuilding fees
Removal of debris
Replacement of keys and locks
Safety net
Storage costs
Students living away from Home
Temporary accommodation
Visitors’ belongings
Optional benefits    
Accidental damage – at Your Home Automatically included Optional
Electrical motor burnout Automatically included Optional
Portable Contents – away from Your Home Optional Optional
Valuable Contents – inside Your Home Optional Optional

 

This table compares the cover CGU provide under the types of insurance and levels of cover they offer. The amount and extent of cover, including additional benefits and optional benefits, may also vary depending on the cover selected. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.  

Questions

 

Here are the most common questions we get asked about Barracks Insurance. Have a different question? Call us on 1300 13 23 28 to talk to one of our friendly team members.

    
How long can I be covered for when I’m deployed?
If you’re away from your place of residence due to deployment, you’ll be covered for up to 270 days (upon application).
 

Am I covered if a personal belonging gets damaged whilst relocating between barracks?
Yes, your belongings are covered for up to 30 days whilst you’re relocating.
 

Is liability insurance included in my policy?
Yes, you’re covered for up to $30 million in liability insurance. 
 

If my belongings are damaged, will they be replaced with new items?
Yes, our Barracks Insurance includes new for old replacement. 
 

Do you offer flexible payment options?  
Yes, you can choose to pay fortnightly, monthly or quarterly at no extra cost.​ 

 

How do I make a claim?
To make a claim, just call 132294 and quote your policy number. If you need to make a claim under your insurance, simply call CGU Claims on 13 24 80 to make a paperless claim. They’re available 24 hours a day, 7 days a week. 

Features
24/7 claims
Quote online
Multi policy discount

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