Landlord Insurance
Renting out your property? Safeguard your investment with coverage against vandalism, fire, theft, and more.
24/7 online
claims
Theft
& vandalism³
Loss of
rent¹
Overview
- Loss of rent during repairs If your building or contents are covered and your rental property is unliveable after a covered event, CGU will pay up to 12 months of lost rent.1
- Furniture & furnishings Cover for loss or damage to furniture, furnishings and carpet in your property.2
- Theft & vandalism Cover for stolen items and damage to or from theft and vandalism, including stolen keys.3
- Flood, storm & storm surge Cover for loss or damage to your home and items caused by flood, rainwater run-off, storm, storm surge and tsunami.4
- Fire Cover for loss and damage caused by fire (including bushfire).
- Damage from leaks Cover for loss or damage to your property caused by liquid leaks5 like from a burst pipe or broken heater.
What you need to know:
1 CGU cover either the weekly rent listed on your Certificate of Insurance, or the weekly rent in your rental agreement, whichever is less. A valid rental agreement is required.
2 Under a Landlord ‘Contents’ policy, your furniture and furnishings are covered up to the contents insured amount. Under a Landlord ‘Building’ policy, if your property isn’t under a strata or similar scheme your furniture and furnishings are covered to up to 10% of the buildings insured amount.
3 If theft or vandalism by tenant, CGU will deduct from your claim four times the weekly rent amount shown on your rental agreement, in addition to the standard excess. A valid rental agreement is required. No excess is payable for a claim made only under the ‘Replacement of keys and locks’ additional benefit.
4 CGU don’t cover actions of the sea, such as tides and waves.
5 CGU doesn’t cover damage caused by water leaking or escaping from a shower recess or shower base. CGU doesn't cover loss from erosion or other earth movements. CGU doesn't cover the costs to repair or replace the item that the liquid leaked or escaped from.
Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
Benefits
| Cover | Building | Contents |
| Cover for loss or damage to Your Home and Contents | ✔ | ✔ |
| Accidental breakage of glass | ✔ | ✔ |
| Animal damage | ✔ | ✔ |
| Damage by occupant | ✔; | ✔ |
| Deliberate or intentional act | ✔ | ✔ |
| Earthquake | ✔ | ✔ |
| Escape of water or liquid | ✔ | ✔ |
| Explosion | ✔ | ✔ |
| Fire | ✔ | ✔ |
| Flood or Rainwater Run-off | ✔ | ✔ |
| Impact | ✔ | ✔ |
| Lightning | ✔ | ✔ |
| Riot or civil commotion | ✔ | ✔ |
| Storm | ✔ | ✔ |
| Storm Surge or tsunami | ✔ | ✔ |
| Theft by Tenant | ✔ | ✔ |
| Theft or attempted theft | ✔ | ✔ |
| Cover for liability | ✔ | ✔ |
| Additional benefits | ||
| Abandoned possessions | ✔ | ✔ |
| Contents in the open air | ✘ | ✔ |
| Landlord furniture and furnishings – non-Strata scheme | ✔ | ✘ |
| Landlord fixtures – Strata scheme | ✘ | ✔ |
| Landscaping | ✔ | ✘ |
| Locating the cause of damage | ✔ | ✘ |
| Loss of rent | ✔ | ✔ |
| Meeting building regulations | ✔ | ✘ |
| Mortgage discharge costs | ✔ | ✘ |
| Professional and rebuilding fees | ✔ | ✘ |
| Removal of debris | ✔ | ✔ |
| Replacement of keys and locks | ✔ | ✘ |
| Storage costs | ✘ | ✔ |
| Optional benefits | ||
| Rent default | Optional | Optional |
| Safety net | Optional | ✘ |
This table compares the cover CGU provide under the types of insurance and levels of cover they offer. The amount and extent of cover, including additional benefits and optional benefits, may also vary depending on the cover selected. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
Questions
Here are the our most common questions about our Landlord Insurance policies. Have a different question? Call us on 1300 13 23 28 to talk to one of our friendly team members.
Am I covered if my tenant damages my property or contents?
Yes, you’re covered if your tenant or their guest vandalises your property or intentionally causes loss or damage. You and your tenant must have a valid rental agreement. Your policy doesn't cover damage resulting from wear and tear. For more information, please refer to the Product Disclosure Statement.
Can I insure for more than your online building and contents calculator says?
Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home or contents for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.
Can I choose my own repairer for my home repairs?
Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.
Do you offer flexible payment options?
Yes, you can choose to pay fortnightly, monthly or quarterly at no extra cost.
How do I make a claim?
If you need to make a claim under your insurance, simply call CGU Claims on 13 24 80 to make a paperless claim. They’re available 24 hours a day, 7 days a week.
Do you guarantee repairs?
CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.