News

New 2025 Australian Military Bank Calendar available now!

Plan ahead for 2025 and keep track of the ADF payday schedule with our new A4 Australian Military bank calendar.  

 

Download the A4 calendar here. 

Our Stirling Branch is Re-opening!

We’re excited to announce the re-opening of our upgraded branch at Stirling earlier than expected, on Thursday 7th November 2024. Our friendly Stirling team look forward to welcoming you to our new, refurbished space. 

Our Stirling branch opening hours are 9am – 4pm, Monday to Friday, and our expert team are available to help you with all your lending and everyday banking needs.  

We thank you for your patience during the refurbishment and hope to see you all soon.

 

Australian Military Bank  
Building A34, Stokes Road  
HMAS Stirling  
WA 6958

(08) 9599 2600  Stirling@australianmilitarybank.com.au

 

 

We've Updated Our Privacy Policy

We have updated our Privacy Policy and Privacy Collection Notice effective 20 August 2024.

Australian Military Bank CEO Darlene Mattiske-Wood to speak at First Global Co-op Banking Forum

Our CEO, Darlene Mattiske-Wood, will travel to Berlin, Germany, to speak at the European Association of Co-operative Banks' Global Co-op Banking Forum on Thursday 20th June 2024. The event features top industry leaders from around the globe, who will come together to discuss banking regulatory issues of international significance. 

The event features top industry leaders from around the globe, who will come together to discuss banking regulatory issues of international significance. As co-operative or mutual bank standards and supervisory practices converge worldwide, this new forum will provide a much needed opportunity for high-level discourse within the sector. Read our media release here.

Changes to our Low Rate Visa Credit Card Terms and Conditions

We have updated our Low Rate Visa Credit Card terms and conditions, effective 08 May 2024. 

Below is a summary of the key changes: 

• We've combined the credit card contract terms and conditions with our general account and access facility terms and conditions into one document so all the important information is in one spot.  
• We've reformatted the document to make it easier to read and understand. 
• We've included a new clause relating to gambling transactions to comply with the Federal Government's changes to the Interactive Gambling Act 2001. From 31 May 2024, you will no longer be allowed to use your Low Rate Visa Credit Card to pay for gambling transactions (see below for more details). 

Gambling Transactions 

• We may decline or not authorise credit card transactions registered under a gambling and lottery merchant code including purchases made at gambling associated venues and online sites.
• We may rely on information from the merchant to identify the gambling transaction, which may not always be correct. 
• If a gambling transaction is authorised, it will be treated as a cash advance.
• These provisions regarding gambling transactions do not oblige us to decline a gambling transaction or limit your liability to us in relation to gambling transactions processed to your credit card account. 

What do you need to do? 

There is nothing you need to do now; however we encourage you to read the update document available on our website here as you are bound by these Terms and Conditions by continuing to use your account. 

Any questions? 

If you have any questions, please call us on 1300 13 23 28 (Monday to Friday, 8.00am - 6.00pm and Saturday, 9.00am - 12.00pm AEST) or email us at service@australianmilitarybank.com.au. 

Meet our award-winning Investment Plus Term Deposit

We are delighted to share that our Investment Plus Term Deposit has been awarded Highly Commended in the 2024 Finder Banking Awards. 

The Finder Banking Awards celebrate Australia's best transaction, savings and term deposit accounts. Finder's experts analyse the rates, fees and offer details for hundreds of accounts, and we're proud to say that we scored highly on all counts. 

Our Investment Plus Term Deposit currently offers a competitive interest rate of up to 4.80% p.a.* with guaranteed returns. You can lock in a great rate now and relax knowing that your savings will be protected from market risks, your deposit is guaranteed by the Australian Government^ and you can receive interest payments annually or at maturity. 

Learn more about our Investment Plus Term Deposit here and start reaping the benefits of this award-winning account today. 

Important Information 

* Interest rates are current as at 16 February 2024 and subject to change. For the latest rates by investment terms, click here. A minimum deposit size of $1,000 applies. 

^ Under the Financial Claims Scheme administrated by APRA, the Australian Government provides a guarantee of deposits up to $250,000 for each account holder. 

 The information provided is general in nature only and does not take into account your individual needs, objectives or financial situation. Before making a decision if a product is right for you, please read the relevant product information on our website, including Fees and Charges Schedule, Target Market Determination (TMD) and Financial Services Guide (FSG).   

Easter Closures 2024

Members please note that our branches will be closed for the Easter Long Weekend from Friday 29 March to Monday 1 April.

Our Member Engagement Centre will also be closed on Friday 29 March and Monday 1 April, but will be operating as usual on Saturday 30 March between 8am and 12pm (AEST).

Our Member Engagement Centre is available on 1300 13 23 28 or via email at: service@australianmilitarybank.com.au.

Our Russell Branch has Re-opened!

We’re excited to announce the re-opening of our upgraded branch at Russell today, Monday 25th March 2024, and look forward to welcoming you to our new, refurbished space. 

 

Australian Military Bank 

Ground Floor, Building R2 

Russell Offices, Kelleher Drive 

Russell, ACT 2600 

(02) 6269 5390 

Russell@australianmilitarybank.com.au 

 

Our Russell branch opening hours are 9am – 4pm, Monday to Friday. 

We sincerely thank you for your patience during this refurbishment over the past few weeks and hope to see you all soon. 

 

Meet your local Mobile Banker  

Emma Wotzko is our local Mobile Banker for ACT and surrounds. Emma is able to assist with a range of banking enquiries including DHOAS, Home and Investment Loans, Personal and Car Loans, Credit Cards, General Insurance needs and Term Deposits. 

Contact her via phone or email to arrange to meet at a time and place that suits you. 

m: +61 419 985 374 
e: ewotzko@australianmilitarybank.com.au 

Please note that our Australian Military Bank Mobile Bankers are not available for transactions services involving cash or cheque.

Our Russell Branch is closing for refurbishment

In March, we’re excited to upgrade our branch for our members and staff at Russell.  

We will be closed for refurbishment from 12:00pm Friday 8th March 2024, reopening on 9:00am Monday 25th March 2024. 

Please note that cash will stop being dispensed at Russell at 4:00pm Thursday 7th March 2024. 

We understand the impact this temporary closure may have on our members, and want to assure you that we will continue to offer all services through the following avenues: 

Local branches 

ADFA – Get Directions. 

Academy House, Australian Defence Force Academy 
(02) 6202 0134 
adfa@australianmilitarybank.com.au 

Duntroon – Get Directions 

Royal Military College, Fraser Road, Australian Capital Territory 
Duntroon 
(02) 6269 5300 
duntroon@australianmilitarybank.com.au  

Defence Travel Cards 

These transactions can be done at either our Duntroon or ADFA branches. 

Mobile Banker appointments 

Emma Wotzko is our local Mobile Banker in the ACT and surrounding area. Contact her via phone or email to arrange to meet at a time and place that suits you. Emma is able to assist with a range of banking enquiries including DHOAS, Home and Investment Loans, Personal and Car Loans, Credit Cards, General Insurance needs and Term Deposits. Please note that our Australian Military Bank Mobile Bankers are not available for transactions services involving cash or cheque. 

Online banking 

Visit Online Banking at www.australianmilitarybank.com.au or utilise Mobile Banking via our Australian Military Bank App. 

Member Engagement Centre Assistance 

Our expert team are happy to help with any banking enquiries you may have. Call 1300 13 23 28 Monday - Friday: 8:00am – 6:00pm and Saturday: 9.00am - 12.00pm (All times AEST) or email us at service@australianmilitarybank.com.au. 

We thank you for your patience and apologise for any inconvenience caused by this closure. 

Changes to our Terms & Conditions and Fees & Charges

We have updated our Account & Access Facility Terms & Conditions and our Schedule of Fees & Charges documents, effective 22 February 2024. To help you understand the changes that may affect you, we’ve provided a summary of the key changes below.  

 

Account & Access Facility Terms & Conditions 

We have reformatted this document to make it easier to read and clearer to understand: 

• What transaction and savings accounts are available and how they work,  
• What access facilities are available to each account, how you use them, daily transaction limits and any specific conditions, 
• Your obligations to protect your accounts, and 
• How we’ll communicate with you about any changes.  

More specifically, we’ve highlighted that cheques will no longer be available as an access facility, including bank cheques, from 29 March 2024. We’ve also updated the term deposit early withdrawal fee calculation to the benefit of our members, by introducing additional tiers for how much your interest rate will be reduced based on the term remaining.  

 

Schedule of Fees & Charges 

Military Rewards Account 

We have removed the $4 monthly account keeping as well as the EFTPOS, BPAY, Direct Debit and External Transfer transaction fees from our Military Rewards account.  

Cheque Facilities 

Highlighted the cheque related fees that will no longer apply from 29 March 2024, once cheques are no longer available as an access facility. 

Overseas Telegraphic Transfer Fees  

The fee for telegraphic transfers in Australian Dollars has been updated. 

Term Deposits 

We’ve included the term deposit early withdrawal fee calculation, which was previously only documented in the Account & Access Facilities Terms & Conditions.  

Home and Investment Loans Fees 

New home loan processing fee will be reduced, whilst selected other home loan related fees such as loan variations have been updated to reflect our fee and highlight when third party costs may be incurred. We have introduced two new fees for new home loans:  

• Rate Lock fee (to lock in a fixed rate interest rate between formal contract approval and your settlement), and 
• Document Re-issue fee (if you make changes to your home loan application after formal approval and we need to re-issue your home loan contract again).  

The early loan repayment fee for variable home loans taken out prior to 1 July 2011 has been removed. We have included the fixed rate home loan break cost calculation for your reference (which is also included in your home loan contract). 

 

What do you need to do? 

There is nothing you need to do now; however we encourage you to read the updated documents on our website here as you are bound by these Terms & Conditions by continuing to operate your accounts. 

 

Any questions? 

If you have any questions, please call us on 1300 13 23 28 (Monday to Friday, 8.00am – 6.00pm and Saturday 9.00am – 12.00pm AEST) or email us on service@australianmilitarybank.com.au.