Consumer Data Right

What is the Consumer Data Right (CDR)?

The Australian Government has developed a series of data standards that help you to access information about your financial products. These standards form part of the Consumer Data Right designed to allow consumers greater control over their data.

CDR provides Australian consumers with more control over how their data is used and disclosed and their privacy. It will improve consumers’ ability to compare and switch between products and services, encourage competition between service providers, drive the development of more innovative products and services, and reduce prices. You can read more about these changes at Consumer Data Standards Australia.

Open Banking is the first sector of the Consumer Data Right (CDR). Open Banking will give you the ability to consent to sharing your banking data with trusted third parties that have been accredited by the Australian Competition and Consumer Commission (ACCC). Under the Open Banking framework, you will be able to control which third party can access your data.

What do I need to know about Open Banking and the Consumer Data Right (CDR)?

• Open Banking will make data on banking products more accessible and comparable, allowing you to easily see if you are using the best product for your needs.
• Any party that you consent to receiving your data has to be accredited by the Australian Competition and Consumer Commission (ACCC) to be able to access data. To find out who is accredited by the ACCC to receive data through open banking, visit ACCC website.
• Additional safeguards have been developed to enhance and ensure your privacy in the use of Open Banking. More information about these are available on the Office of the Australian Information Commissioner website.
• Australian Military Bank does not charge our members for the CDR service.

Consumer Data Right Policy 

As a data holder we share your banking data with accredited third parties if you authorise us to. We do this in accordance with our Consumer Data Right Policy.  

To be eligible for data sharing, you: 

• Must be at least 18 years old and registered for Internet banking 
• Must have an eligible personal or business account

Types of data we may share with your permission  

• Name and contact details 
• Transaction details 
• Account balance 
• Direct debits and scheduled payments 
• Saved payees 
• Product information

Sharing data from a joint account

A joint account is enabled for data sharing unless an account holder chooses to disable it. When enabled for data sharing, any account holder can share data from this account with accredited data recipients without further approval. Any account holder is also able to choose to stop sharing data from the joint account any time. If the account is disabled and you want to enable it for data sharing, all account holders must agree and approve the request. To enable or disable a joint account for sharing, log on to Online Banking and go to Data Sharing tab, and then Account Permissions.

Delegating someone to share data on your behalf

You can nominate another person as a data sharing delegate for individual and joint accounts, as long as they have authority to transact on your account, are over the age of 18 years and are registered for online banking. A data sharing delegate will be able to set up data sharing with accredited data recipients without further approval.

Any account holder can set up another person as a data sharing delegate for a joint account to enable for sharing, without further approval from the other account holders. The data sharing delegate can share data for the joint account without further approval from the other account holders. We will notify all joint account holders when this happens. Any account holder will be able to choose to stop sharing data from the joint account at any time.

Sharing data for a business

You will need to appoint a Nominated Representative to share data for your business. The Nominated Representative will need to be 18 years of age and registered for Online Banking. Contact us for further information on appointing a Nominated Representative for your business.

Privacy

To learn more about how we manage your data and the security standards relating to the CDR read: 

Consumer Data Right Policy 

Our Privacy Policy (PDF) 

Complaints 

If you are unhappy with the way that we have dealt with your CDR Data, you can access our internal dispute resolution scheme at any time without charge.  You can make a CDR complaint in the following ways:  

• in person at one of our branches 
• by calling us on 1300 13 23 28 
• by email at complaints@australianmilitarybank.com.au 
• in writing to PO Box H151 Australia Square NSW 1215 

Help 

If you need help at any time or have a question about the CDR and Open Banking, you can contact us via email service@australianmilitarybank.com.au or call us on 1300 13 23 28 Monday - Friday: 8:00am – 6:00pm Saturday: 9.00am - 12.00pm AEST. 

For Developers  

We offer unrestricted APIs for developers to access our product information. 

APIs include: 

• Products  
• Features 
• Eligibility criteria 
• Fees  
• Interest rates  

For the below products: 

• Transaction Accounts 
• Savings Accounts 
• Term Deposits 
• Credit Cards 
• Residential Mortgages 
• Personal Loans